Let's face it, our offboarding processes are often overlooked and not effective. With the latest survey of employers saying that so many employees are ghosting their exit interviews or not handing in technology or passcodes, it's setting us up for risk and failure. With layoffs looming for many companies, it may be time to take another look at your offboarding processes.
HR DEPARTMENTS SAY EMPLOYEES ARE GHOSTING THEIR EXIT INTERVIEWS
“As companies ramp up layoff efforts to cut costs, a new survey finds major holes in company offboarding processes, leading to ghosted exit interviews and stolen company equipment. According to Capterra’s Employee Offboarding Survey, which collected responses from nearly 300 HR workers who manage offboarding for their employer, this lax attitude toward offboarding comes at a considerable cost. mong HR workers who offboarded employees in the past year, 70% say multiple employees skipped their exit interviews. This is a big problem, as HR departments should use exit interviews to identify and then address employee pain points to boost team morale and improve retention. To increase exit interview participation, companies can use online surveys instead of in-person or virtual meetings to keep findings anonymous and honest." Learn more
HR DEPARTMENTS NOT TAKING OFFBOARDING SERIOUSLY ENOUGH
There’s been plenty of talk about recruiters and HR being “ghosted” by potential candidates in not showing up for job interviews. But it’s also a problem when employees leave their employer, according to a recent survey. HR leaders have revealed that many employees are not showing up for their exit interviews — and they’re taking their work equipment too.
"HR departments aren't taking offboarding as seriously as they should," said Brian Westfall, principal HR analyst at Capterra. "Ghosted exit interviews are a big missed opportunity to gain valuable feedback on the employee experience, and stolen laptops and smartphones can lead to major consequences if confidential data ends up in the wrong hands." Learn more
OFFBOARDING PROCESSES POSE SECURITY RISK AS JOB TURNOVER INCREASES
"Although the circumstances of an employee’s departure can sometimes make the offboarding process more complex, ultimately offboarding should aim to prevent disruption and mitigate any potential risks. However, in YouGov’s 2022 State of Corporate Offboarding Process Automation report, the research found that although implementing a secure offboarding processes is now seen as a business imperative for enterprises, 48% of the survey’s respondents expressed deficiencies in or lack of automated workflows across departments and IT tools to facilitate the secure offboarding of employees." Learn more
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