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The Latest Trend

With many organizations making the return to in person office days, many older workers are realizing that Gen Z and some other employees do not know how to act in an office...Hence the latest trend; worker etiquette class. We've broken it all down for you here.


"Etiquette classes are coming to the workplace. But unlike traditional classes that teach how to curtsy and fine-dining fork placement, these classes offer help with "soft skills" like writing professional emails, appropriate in-office banter, and dressing for a professional environment. According to a new survey of 1,548 business leaders by Resume Builder, 45% of companies are already offering these kinds of classes while 18% plan to implement such classes by the end of 2024.

More than two-thirds of companies that are already offering etiquette classes have said the classes have been "highly" successful." Learn more


"It seems that every decade or so, office etiquette rules are rewritten. In May 1991, the New York Times wrote about how “the atmosphere in the workplace has changed from one of formality to one of laissez-faire,” due in part to computer culture and a move by corporations to institute more egalitarian structures. Over 10 years later, Judith Martin, the columnist known as Miss Manners, lamented the melding of personal and professional boundaries in an interview with Harvard Business Review.

Now, HR departments are again having to help employees navigate new standards for office etiquette in a hybrid world, where expectations surrounding digital communication, conversation, and dress are not always clear. Increasingly, employers are investing in training to help. The rise of etiquette training. Nearly one-half (45%) of companies currently offer office etiquette training, while another 18% plan to implement it by 2024, according to a recent ResumeBuilder report based on a July survey of more than 1,500 business leaders.

Of particular concern to employers are Gen Z workers, many of whom started their careers during the Covid-19 pandemic, when workers were likely to be working from their bedrooms rather than an office." Learn more

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